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Job Overview

Customer Service Specialist

We're seeking a highly skilled Customer Service Specialist to join our team. As a key member of our retail operations, you'll be responsible for delivering exceptional customer experiences and exceeding expectations.

Key Responsibilities:

  • Ensure every customer interaction is positive and engaging.
  • Work closely with store managers to maintain high standards of service quality.
  • Contribute to a collaborative and dynamic team environment.
  • Maintain accuracy and attention to detail in all aspects of the job.
  • Flexibility is essential, as this role requires weekend and overnight shifts.

What We Offer

  • Ongoing training and support to help you succeed in your role.
  • A supportive and autonomous work environment that empowers you to take ownership of your tasks.
  • Flexible rostering that accommodates your work-life balance needs.
  • Career growth opportunities within one of Australia's largest retail networks.

Our Recruitment Process

If you believe you have what it takes to excel in this role, we'll contact you to guide you through the next steps.

Diversity & Inclusion

We celebrate diversity and are committed to creating an inclusive workplace. We welcome applications from people of all backgrounds, including those from diverse sexualities, gender identities, and Indigenous communities.

We're proud to be recognised as an employer of choice for women and have received an Employer Brand award through LinkedIn.