Service Delivery Specialist

6 days ago

Gold Coast, Queensland, Australia beBeeCustomer Full time $60,000 - $80,000
About the Role

We are seeking a highly skilled and experienced Service Advisor to join our team. This is an excellent opportunity for a motivated individual who enjoys working with customers and providing exceptional service.

  • Provide top-notch customer service experience, ensuring complete satisfaction with every interaction
  • Build and maintain strong relationships with customers, internal teams, and external partners
  • Maintain regular communication with customers to keep them informed about their vehicles
  • Communicate effectively with internal departments to ensure seamless workflow and timely delivery of services
  • Handle customer concerns and complaints promptly and professionally

To be successful in this role, you will need:

  • Proven experience as a Service Advisor or in a related field (Banking, Real Estate, customer-facing roles)
  • Excellent verbal and written communication skills, with a focus on customer service
  • A proactive approach, presenting professionally at all times
  • Ability to work autonomously, but thrive in a team environment
  • Familiarity with Pentana Solutions (Reynolds & Reynolds) is a plus, but not essential
What We Offer
  • A competitive salary with commissions
  • A comprehensive training program to help you grow and develop your skills
  • A dynamic and supportive work environment that encourages teamwork and collaboration
  • The opportunity to work with a leading automotive brand
  • A range of benefits, including employee assistance programs and recognition awards

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