Customer Solutions Engineer

6 days ago


Australia Google Inc. Full time

About Google Cloud

At Google Cloud, we help businesses of all sizes transform and build what's next for their industry. Our products are designed for security, reliability, and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers - developers, small and large businesses, educational institutions, and government agencies - see the benefits of our technology come to life.

Job Summary

We're looking for a Customer Solutions Engineer to join our team. As a trusted advisor to our clients, you will help build and execute technical business strategies, assist the sales team by problem-solving key technical issues, and liaise with product marketing management and engineering teams to stay up-to-date on industry trends.

Responsibilities

  • Work with account executives to explore opportunities from a technical perspective and collaboratively set the opportunity pursuit strategy.
  • Be responsible for technical aspects of solutions, including product and solution briefings, proof-of-concept work, and coordination of supporting technical resources.
  • Work with Google Cloud products to demonstrate and prototype integrations in customer/partner environments.
  • Prepare and deliver product messaging to highlight Google Cloud's value proposition using techniques such as whiteboard and slide presentations, product demonstrations, white papers, trial management, and documents.

About the Role

This is a key role in helping our customers and partners understand the benefits of Google Cloud's technology. As a Customer Solutions Engineer, you will be responsible for building and executing technical business strategies, working closely with our sales team, and staying up-to-date on industry trends.

Requirements

  • Bachelor's degree in Computer Science or a related technical field, or equivalent practical experience.
  • 4 years of experience with Google Cloud computing concepts such as Big Data, Platform-as-a-Service (PaaS), and Infrastructure-as-a-Service (IaaS) technologies.
  • Experience with presenting and delivering technical pitches.

Preferred Qualifications

  • Experience serving in the capacity of a technical sales engineer in a Google Cloud computing environment.
  • Experience with compute infrastructure and networking concepts (i.e., routing, VPNs, load balancers, and firewalls).
  • Experience in data and information management as it relates to big data trends and business issues.
  • Experience using or managing databases.
  • Ability to learn and work with new emerging technologies, methodologies, and solutions in the Cloud/IT technology space.

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