Digital Customer Experience Manager

6 days ago

Melbourne, Victoria, Australia beBeeCustomerIntegration Full time $80,000 - $120,000
Job Description

We are seeking a seasoned leader to head our customer integration initiatives. As a Customer Integration Solutions Director, you will be responsible for driving innovation and delivering customer-first solutions in a fast-paced environment.

The ideal candidate will have a strong background in software development, data analysis, and quality assurance testing, as well as proven leadership experience in managing technical teams.

Key Responsibilities
  • Lead cross-functional teams to design and deliver digital and customer integration solutions.
  • Develop strategic plans prioritizing customer experience and digital innovation.
  • Oversee the entire software development lifecycle, including data analysis and quality assurance testing.
  • Foster collaboration across departments to meet project timelines and objectives.
Requirements
  • Bachelor's degree in Computer Science or related field.
  • At least 5 years of experience in developing customer and digital integration solutions.
  • Proven leadership experience in managing technical teams.
  • Strong background in software development, data analysis, and QA testing.
  • Strategic thinking with ability to create and implement customer-first initiatives.
About Us

We are an Australian-owned transport and logistics business committed to transforming our operations and becoming an Environmental, Social, and Governance leader by 2030.

What We Offer
  • Competitive salary.
  • Opportunities for upskilling, training, mentoring, and professional growth.
  • A flexible work arrangement that includes remote work options.
  • An inclusive parental leave policy.
Our Values

We celebrate diversity and are committed to creating a diverse and inclusive workplace where everyone feels valued and respected.

We welcome applicants from all backgrounds and ages, and we are an equal opportunity employer.

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