Customer Service Representative
2 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the primary point of contact for our customers, providing exceptional service and support to ensure their needs are met.
Key Responsibilities- Manage customer orders from beginning to end, ensuring accurate and timely processing
- Partner with internal teams to deliver on customer expectations and resolve issues
- Provide internal support and feedback to sales teams with customer information
- Collaborate with marketing, warehouse, and sales departments to ensure customer requirements are met
- Excellent communication, negotiation, and interpersonal skills
- Strong customer focus with the ability to resolve issues effectively and efficiently
- Ability to pick up new and custom IT systems quickly
- Proactive approach in building constructive and effective relationships
- High attention to detail and ability to complete multiple tasks simultaneously
At BlueScope, we are committed to creating strength for the future through our people, products, and solutions. We offer a positive, inclusive work environment where every employee feels respected and valued. We are passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal.
We value what you do and offer work-life flexibility through our B-flex program. We welcome people of all backgrounds, skills, experiences, and perspectives to join our team and contribute to our mission.
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3 weeks ago
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