Investment Management System Specialist

4 weeks ago


Sydney, New South Wales, Australia State Street Full time

Are you a seasoned expert in financial services, looking to take your career to the next level?

We have an exciting opportunity for a skilled Post Production Support Specialist to join our team at State Street.

About the Role

This is a fantastic chance to work on implementing and supporting Front, Middle or Back Office Investment Management systems for our clients.

You will be responsible for defining new client requirements, configuring and tuning the application to meet their needs, training users, testing workflows and resolving issues.

The ideal candidate will have at least 3 to 5 years of hands-on experience gained in the financial industry, preferably working for a consultancy or software vendor.

A strong understanding of multi-tier technical architectures and relational database structures, familiarity with SQL, FIX and reporting tools is highly valued.

Additionally, you should have experience leading the implementation or support of buy side investment systems within asset manager or investment management firm.

Your Responsibilities

  • Analyze and evaluate requirements issues while providing product expertise and guidance throughout the post go-live journey.
  • Educate customers on the methodologies and functionality provided by our solutions.
  • Advise on best practices regarding the implementation and operation of our solutions and services.
  • Evaluate customer requirements to identify potential enhancements to our solutions and services.
  • Maintain a client issues list and status reporting.
  • Train users on existing workflows.
  • Gather requirements for new asset classes, security types and/or business lines.
  • Work with Professional Services team to assign dedicated resources to accomplish deliverables.
  • Contribute to software quality by clearly communicating defects to Client Support and Product Management.

What We Value

We are looking for someone with a minimum of 5 years of experience with the implementation and/or support of mission-critical financial solutions.

Experience in the implementation and/or support of a buy side investment system within asset manager or investment management firm is required.

Strong industry knowledge across multiple asset classes and buy side workflows is essential.

A strong record of customer service and ability to build effective relationships with clients is crucial.

About You

We offer a competitive salary range of $90,000 - $120,000 per annum, depending on experience, as well as a comprehensive benefits package including medical care, insurance and savings plans.

You will also have access to flexible Work Program to help match your needs.

Our company values diversity, equity and inclusion, and we warmly welcome candidates from diverse backgrounds.

We are committed to creating a great work environment that allows you to reach your full potential while adding value to both our organization and our clients.

About Us

State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world.

We provide investment servicing, data & analytics, investments research & trading and investment management to institutional clients.



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