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Director of GTM Operations
3 weeks ago
Experience is the best teacher, but it's not the only way to learn. As a seasoned professional in Sales Operations, you've probably seen your fair share of successes and challenges. But have you ever considered taking on a role that combines leadership skills with technical expertise?
About this role
We're looking for a Senior Director to lead our APAC GTM Operations team. In this position, you'll be responsible for driving business transparency, running world-class planning, unlocking insights with AI & BI, elevating tooling & process, and acting as a trusted proxy for the Regional Sales Leader.
Key Responsibilities
- Drive business transparency: Champion weekly operating cadence that gives Sales, Customer Success, and Finance leaders real-time visibility into pipeline, forecast accuracy, and renewal health.
- Run world-class planning: Own annual and quarterly GTM planning—capacity models, segmentation, quotas, and compensation design—aligned with global frameworks.
- Unlock insights with AI & BI: Partner with RevOps and Data teams to embed AI-powered forecasting, Clari/SFDC dashboards, and self-service analytics that surface risks and opportunities early.
- Elevate tooling & process: Translate APAC business requirements into scalable enhancements for Salesforce, Anaplan, CPQ, and our AI-assisted GTM stack.
- Act as a trusted proxy: Represent APAC GTM priorities in executive reviews, steering committees, and day-to-day decision-making when the leader is unavailable.
Requirements
- 10+ years in GTM/Sales Operations within high-growth SaaS, including 5+ years managing multi-country teams.
- Demonstrated experience leveraging AI and large language models (LLMs) in business processes to drive scale and efficiency.
- Demonstrated success owning end-to-end territory & quota design, sales compensation, and forecast governance for over $300M ARR business.
- Expertise with Salesforce, Clari (or equivalent), Tableau/Looker, and advanced Excel/SQL; Anaplan a plus.
- Strategic mindset balanced with a bias for action—you synthesize complex data into clear choices, then drive execution.
- Executive-level communication skills and a knack for influencing cross-functional partners.
- Passion for coaching diverse talent and fostering an inclusive, psychologically safe culture.
Benefits
We offer a hybrid work arrangement, which means you'll have the flexibility to work remotely for part of the week while also having opportunities to connect with colleagues in person. This role requires attendance at our local office for part of the week.
About us
We're a software company that believes in offering our people a fulfilling and inclusive experience. Our mission is to power exceptional service for every person on the planet.
