Exceptional Customer Service Specialist

1 week ago


Mount Druitt, New South Wales, Australia dusk Full time

We are seeking a talented individual to join our team as an Exceptional Customer Service Specialist in one of 140+ dusk stores across Australia and New Zealand - dusk Mt Druitt.

As an Exceptional Customer Service Specialist, your mission will be to deliver exceptional experiences that exceed customer expectations. You will play a pivotal role in bringing the dusk vision to life by consistently delivering perfect customer experiences, achieving key performance indicators (KPIs), and ensuring our store's success sparkles.

Key Responsibilities:
  • Deliver exceptional customer experiences that exceed expectations
  • Achieve KPIs and ensure our store's success
  • Create a mesmerising sanctuary of style and inspiration through visual merchandising
  • Share extensive knowledge of candles and homeware products with customers
  • Maintain a visually enticing store environment
  • Collaborate with colleagues to create a harmonious work environment
About You:
  • You possess a passion for exceeding customer expectations and creating unforgettable experiences
  • You are a team player who embraces unity and cooperation
  • You have a can-do attitude and are always ready to go the extra mile
  • You are committed to continuous improvement and eager to learn and grow
  • You bring energy, positivity, and a spark of fun to your work
Benefits:
  • Enjoy a generous team member discount on our range of candles and homewares
  • Participate in the dusk monthly bonus program
  • Bask in the warmth of a supportive environment where your growth and development are nurtured
  • 'Start here, go anywhere' - We believe in providing an environment where your career can shine as brightly as a well-lit candle

The estimated salary for this position is $55,000 per annum, depending on location and experience. If you're ready to infuse your love for candles with your exceptional customer service skills, we encourage you to apply.



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