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Business Process Expert

2 weeks ago

City of Yarra, Australia beBeeLeader Full time $109,479 - $129,739
Job Opportunity

A career in the forensic mental health sector presents a diverse range of challenges and rewards.

This role offers an opportunity to be part of a caring and supportive team making a meaningful difference for individuals living with mental illness and involved in the justice system.

The approach is driven by curiosity and a commitment to understanding the unique needs of consumers and carers, working across community, hospital, and prison settings.

Key Responsibilities:
  • Lead and motivate a high-performing team of professionals.
  • Become a subject matter expert in business processes and provide hands-on support during peak periods.
  • Meet and exceed key performance indicators.
  • Manage resources and oversee recruitment for vacant positions within the organization.
  • Serve as a point of escalation for complex requests and concerns.
  • Provide leadership, mentorship, and opportunities for professional development and growth.
  • Identify opportunities to improve or streamline support processes and procedures.

The organization prioritizes ongoing learning and professional development through dedicated Learning and Development teams. We emphasize valuing people, with excellent supervision, skill development, clear career pathways, and employee benefits such as salary packaging, safety initiatives, recognition programs, and wellbeing support.

Requirements:
  • Proven management experience in a demanding, changing environment.
  • Self-motivated with a positive, collaborative approach.
  • Outcome-focused with excellent time management skills.
  • Highly organized, detail-oriented problem solver capable of multitasking and taking initiative.
  • Flexible and adaptable with an agile mindset.
  • Ability to anticipate issues and communicate insights effectively.