Customer Service Leadership Opportunity
4 weeks ago
Lead a Team to Success
">As a Customer Service Manager at Myer Townsville, you will play a vital role in driving sales and leading teams to success. With a focus on delivering superior customer service, you will be responsible for championing our Customer First Strategy, managing day-to-day operations, and driving sales.
The ideal candidate will have previous experience as a retail manager or area manager, with strong people leadership skills and the ability to lead a team to achieve sales and meet KPIs. You will also have demonstrated ability to lead a team, empower and inspire them with a consistent focus on developing the next generation of Myer leaders.
Benefits include career development and progression opportunities, a great range of discounts and Myer Team Member exclusive offers, access to volunteer, parental and lifestyle leave, and Service Recognition and Inspirational People Awards.
We pride ourselves on the diversity of the people who work at Myer, representing the community in which we serve. If you are passionate about delivering exceptional customer service and leading a team to success, apply now.
About This Role:
- Manage the daily activities of your team and business to drive financial performance
- Optimise the productivity of the team by leveraging workforce management
- Drive high performance, customer-focused service and selling culture through role modelling, communication, feedback, and recognition
- Maximise the team's service and selling activities by effective management and delegation to minimise operational activities
- Lead, empower, and inspire your team with a consistent focus on developing the next generation of Myer leaders
- Maximise time spent on the selling floor to lead and manage the business, understand the customer, coach, and support the team, and embed new initiatives and ways of operating
About You:
- Previous experience as a retail manager, area manager, or similar
- People leadership skills with a 'hands-on' approach are essential
- Demonstrated ability to lead a team to achieve sales and meet KPIs
- Experience in performance management will be highly regarded
- Superior customer service and selling skills
- Strong retail, financial, and business acumen
- Excellent time management skills with the ability to work independently on prioritising and meeting deadlines
Estimated Salary: $80,000 - $110,000 per year, depending on experience and qualifications.
-
Customer Service Leadership Position
3 weeks ago
Townsville City Center, Queensland, Australia Myer Full timeUnlock Your Potential as a Customer Service Manager at MyerAbout UsAt Myer, we believe in creating meaningful experiences for our customers and team members alike. As a leading Australian department store, we strive to make a difference in the lives of our community.The RoleWe are seeking an exceptional Customer Service Manager to lead our Service & Selling...
-
Townsville City Center, Queensland, Australia coles Full timeA retail leadership position with a dynamic Australian company, offering an exceptional opportunity to grow and develop your skills in a fast-paced environment. As a Department Manager, you will lead, coach, and develop your team to meet sales targets, cost control, and rostering requirements.About the RoleReporting to the Store Manager, you will have full...
-
Retail Department Head
3 weeks ago
Townsville City Center, Queensland, Australia coles Full timeAs a Retail Leader with Coles Supermarkets, you'll be at the forefront of driving business growth and delivering exceptional customer experiences in Townsville. With a strong focus on team leadership and development, this role presents a unique opportunity to make a meaningful impact and take your career to the next level.About the RoleThis Department...
-
Field Sales Leadership Opportunity
3 weeks ago
Townsville City Center, Queensland, Australia PFD Food Services Full timeJob OverviewPFD Food Services is seeking an experienced Field Sales Manager to lead a team of Sales Representatives in identifying, pursuing, and growing sales in a specific territory. This role requires strong leadership skills, commercial acumen, and the ability to execute state and national sales initiatives.Key Responsibilities
-
Customer Service Lead for Myer Townsville
4 weeks ago
Townsville City Center, Queensland, Australia Myer Full timeAbout the RoleAs a key member of the Myer Townsville leadership team, you will play a crucial role in driving sales and leading team performance. This is an excellent opportunity to develop your skills and take on new challenges in a dynamic retail environment.Duties and ResponsibilitiesManage daily activities to drive financial performance and optimise...
-
Townsville City Center, Queensland, Australia Seven Animal Health Full timeAbout Seven Animal Health: We are a multi-disciplinary teaching facility, which offers a full service general practice and referral services including medicine, surgery, anesthesia, emergency and diagnostic imaging. Our well-equipped purpose built hospital provides a wide range of diagnostic, laboratory and monitoring equipment, offering optimal care to...
-
Townsville City Center, Queensland, Australia Seven Animal Health Full timeAbout Seven Animal Health: We are a dynamic and progressive multi-disciplinary teaching facility, offering a wide range of services including general practice, referrals, medicine, surgery, anesthesia, emergency, and diagnostic imaging. Our well-equipped hospital serves a large catchment area, providing unique and interesting cases for our experienced...
-
Customer Service Ambassador
4 weeks ago
Townsville City Center, Queensland, Australia Lendlease Full timeLendlease is a leading property and infrastructure group with a vision to create exceptional places for our clients, communities, and employees.As a Customer Service Representative at Lendlease, you will play a critical role in delivering an outstanding customer experience for our customers. This position serves as a key liaison between Centre Management,...
-
Customer Service Ambassador
4 weeks ago
Townsville City Center, Queensland, Australia Lendlease Full timeAbout the RoleThe Customer Service Representative plays a vital role in providing an exceptional customer experience for our customers at Lendlease's Centre in Shoreline - Redland Bay.
-
Customer Service Director
3 weeks ago
Townsville City Center, Queensland, Australia Myer Full timeAbout MyerMyer is a leading Australian department store with a rich history and commitment to excellence. As a Customer Service Director, you will be part of a dynamic team that prioritizes customer satisfaction and employee growth.
-
Restaurant Leadership Opportunities
1 month ago
Townsville City Center, Queensland, Australia Guzman Y Gomez Full timeCompany OverviewGuzman y Gomez is a fast-paced, high-energy restaurant chain that values authentic flavors and the power of food to bring people together.
-
Retail Customer Service Liaison
4 weeks ago
Townsville City Center, Queensland, Australia Lendlease Full timeJob OverviewWe are seeking a highly skilled Retail Customer Service Liaison to join our team at Lendlease. This role is ideal for someone who is passionate about delivering exceptional customer experiences and has excellent communication skills.Key ResponsibilitiesAct as a key liaison between Centre Management, the Customer Service Team, and customers,...
-
Customer Service Excellence Specialist
4 weeks ago
Townsville City Center, Queensland, Australia RACQ Full timeAbout the RoleRACQ is seeking a Customer Service Excellence Specialist to join our team in Townsville. As a key member of our team, you will be responsible for delivering exceptional customer service experiences for our members.Key ResponsibilitiesProvide tailored solutions across a range of assistance, insurance and banking products and servicesCreate...
-
Customer Service Specialist
3 weeks ago
Townsville City Center, Queensland, Australia RACQ Full timeAbout RACQ TownsvilleRACQ Townsville is looking for a customer service superstar to join our team.Job DescriptionWe will provide a comprehensive and tailored training programme to set you up for success.As a Member Engagement Consultant, you will create exceptional customer service experiences for our members as you deliver tailored solutions across a range...
-
Store Leadership Opportunity
4 weeks ago
Townsville, Queensland, Australia LORNA JANE Full timeWe are seeking an experienced Store Leader to join our team at Lorna Jane Domain Townsville store. Our ideal candidate will possess a passion for the Lorna Jane Brand, strong leadership skills and proven ability to drive sales and provide excellent customer service.The successful candidate will be responsible for overseeing the customer experience, people...
-
Sales Leadership Executive
4 weeks ago
Townsville City Center, Queensland, Australia PFD Food Services Full timeCompany Overview">PFD Food Services is a leading provider of catering solutions in Australia.">Job Description">We are seeking an experienced sales leader to join our team as a Territory Sales Director. The successful candidate will be responsible for leading a team of sales representatives to achieve sales growth in their designated territory.">About the...
-
Dental Customer Service Representative
1 month ago
Townsville City Center, Queensland, Australia 1300Smiles Dentists Full timeRole OverviewWe are seeking a highly skilled and efficient Dental Customer Service Representative to join our team at 1300SmILES. In this role, you will be the first point of contact for our patients, providing exceptional customer service and ensuring a smooth patient experience.ResponsibilitiesRespond to patient inquiries via phone and online chat.Schedule...
-
Customer Service Representative
1 month ago
Townsville City Center, Queensland, Australia Smiggle Full timeAbout SmiggleWe are excited to announce an opportunity for a bright and bubbly Casual Sales Assistant to join our Townsville store team. As a key member of our sales team, you will have a passion for our product and be able to create unique connections with our fans to maximize sales and encourage repeat business.What We OfferAt Smiggle, we value high...
-
Townsville Veterinary Leadership Role
4 weeks ago
Townsville City Center, Queensland, Australia Seven Animal Health Full timeAbout Seven Animal Health: We are a multi-disciplinary teaching facility, providing comprehensive veterinary services including general practice and referrals. Our diverse range of expertise includes medicine, surgery, anesthesia, emergency, and diagnostic imaging.Our purpose-built hospital is equipped with advanced diagnostic, laboratory, and monitoring...
-
Exceptional Store Leadership Opportunity
4 weeks ago
Townsville, Queensland, Australia Frontline Recruitment Full timeAbout Frontline Recruitment\We are a leading recruitment agency dedicated to providing exceptional service and expertise to our clients and candidates. We understand the importance of finding the right talent to drive business success.\Store Manager Role Overview\This is an exciting opportunity for a seasoned retail professional to take on a leadership role...