Customer Service Team Member

3 weeks ago

Sydney, New South Wales, Australia Woolworths Group Full time

Role Overview

This is an exciting opportunity to join our team as a Customer Service Team Member in the Charlestown Square store. As a key member of our cleaning and trolley collection team, you will be responsible for ensuring that our store is always clean and welcoming for our customers.

About the Role

We are seeking a reliable and hardworking individual who is passionate about delivering exceptional customer service. You will work closely with our team to maintain high standards of cleanliness and ensure that our stores are always stocked and ready for our customers.

Key Responsibilities

  • Complete daily cleaning tasks, including sweeping, mopping, and emptying bins
  • Collect and return trolleys from the car park and surrounding areas
  • Work across departments to deliver specific cleaning needs
  • Provide excellent customer service by answering questions and providing directions

Requirements

To be successful in this role, you will need:

Physical fitness to handle physically demanding tasksAbility to stand for long periods and lift loads between 5-10kgsFlexibility to work in different environments, such as the shop floor, fridges, freezers, and car parksAvailability to work across Monday-Sunday and shifts starting from 6am or 5pmA good eye for detail and a passion for cleanliness

What We Offer

We offer a range of benefits, including:

A competitive salary of $25-$30 per hour, depending on experienceA range of programs to support your wellbeing, including 24/7 access to the Sonder appPartnership with Good Shepherd Australia New Zealand to support your financial wellbeingA supportive and inclusive work environment

About Us

We are the Woolworths Group, a leading retailer committed to delivering exceptional customer experiences. We value flexibility, diversity, and inclusion, and we strive to create a workplace where our team members feel valued, respected, and empowered. We are proud to be recognized as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

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