Warehouse Team Member

3 weeks ago


Sydney, New South Wales, Australia Woolworths Group Full time
About Us

At Woolworths Group, we pride ourselves on being a team-first company that values diversity, inclusivity, and equal opportunities for all.

We're committed to creating a safe, respectful, and supportive work environment where our team members feel valued, empowered, and inspired to grow.

Job Description

As a Warehouse Team Member - Customer Service Representative, you'll be part of our dynamic facilities maintenance team responsible for ensuring the smooth operation of our stores. Your primary focus will be on providing exceptional customer service while performing various tasks related to cleaning, trolley collection, and waste management.

You'll be working closely with your colleagues to ensure a seamless shopping experience for our customers, which involves:

  • Collecting trolleys from car parks and surrounding areas
  • Completing daily cleaning tasks, such as sweeping shop floors, cleaning walls, bathrooms, trolley bays, and team rooms
  • Emptying bins and maintaining a clean and organized workspace
  • Providing assistance to customers in store, answering questions, or directing them to specific products
Required Skills and Qualifications

To excel in this role, you'll need:

  • Physical fitness to handle physically demanding tasks, including lifting loads between 5-10kgs
  • Ability to stand for long periods and work in different environments, such as shop floors, fridges, freezers, and carparks
  • Flexibility to work across Monday-Sunday, including early mornings (starting at 6am) and late nights (finishing at 10pm)
  • A good eye for cleanliness and attention to detail
  • Excellent communication skills and a passion for delivering exceptional customer service
Benefits

We offer a range of programs to support your career growth and wellbeing, including:

  • A competitive salary of $50,000 - $60,000 per annum, based on location and experience
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • 24/7 access to mental health support through the Sonder app
  • Partnership with Good Shepherd Australia New Zealand to support your financial wellbeing
Other Information

We're an inclusive and diverse company that values teamwork, collaboration, and creativity. If you're passionate about delivering exceptional customer experiences and are looking for a challenging and rewarding role, we'd love to hear from you


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