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Team Lead

2 months ago

Mornington, Australia Guzman Y Gomez Full time

About Guzman y Gomez

We're a fast-food restaurant that's 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We're incredibly proud of our amazing people, and the unique way we celebrate Mexican culture in everything we do.

Job Summary

As a Shift Leader at Guzman y Gomez, you will play a pivotal role in shaping unforgettable dining experiences. Your role will see you leading, coaching and motivating the team to enhance the guest experience while upholding the highest food safety and quality standards, ensuring every guest receives the best. Your leadership will set the tone for operational excellence and foster a positive work environment for the crew.

Key Responsibilities

  • Lead and motivate the team to deliver exceptional customer service
  • Ensure the highest food safety and quality standards are maintained
  • Develop and implement operational strategies to drive business growth
  • Collaborate with the management team to achieve business objectives
  • Provide coaching and training to team members to enhance their skills and knowledge

What We Offer

  • Flexible rosters and employment stability
  • Free and comfortable GYG uniforms and exclusive merchandise
  • Heavily discounted GYG meals
  • Comprehensive training and support to set you up for success
  • Opportunities for advancing your leadership abilities – career pathways into Assistant Restaurant Manager and beyond
  • Team building activities and regular crew competitions
  • Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few
  • The possibility of owning your own franchise or joining our corporate office in future

Requirements

  • Leadership or supervisory experience in a fast-paced environment
  • A track record of providing outstanding customer service
  • Completed or willingness to complete Food Safety Supervisor certificate
  • Completed or willingness to undertake Responsible Service of Alcohol course