Senior Quality Assurance Manager

7 days ago

Melbourne, Victoria, Australia Fujitsu Full time

About the Role

We are seeking an experienced Senior Quality Assurance Manager to support our Government client in achieving overall testing strategies. This includes managing effective planning, monitoring, and execution of all testing activities within the organization.

We are open to applications from professionals with a strong background in quality assurance and testing.

Please note we are only able to consider Australian citizens with an AGSVA Baseline clearance.

Key Responsibilities

  • Manage the timely delivery of testing outcomes and the quality of testing processes
  • Plan, develop, and manage test cases for different types of testing at various stages of testing on appropriate testing platforms
  • Liaise with project teams to ensure appropriate methodology and testing tools are used for testing processes
  • Review complex test cases from team members to ensure quality
  • Contribute to the approach for scripting, test data requirements gathering, and test data gathering
  • Define and document requirements for test environments
  • Develop and manage team improvement initiatives and projects, including team tools and process changes
  • Identify, analyze, manage, and report on trends of defects, programming errors, and inconsistent operational characteristics
  • Conduct complex testing to ensure the ICT service functions as per requirements
  • Undertake test effort estimation and manage resources to ensure project deliverables are met
  • Lead and support operations of the team, including monitoring business performance, setting priorities, and managing resources and workflow
  • Lead and manage staff, including overseeing the management of performance, attendance, health, and wellbeing
  • Develop staff capability through coaching, mentoring, and succession planning to increase performance, engagement, and retention
  • Contribute to and influence ICT strategy resolving conflicts as needed
  • Monitor and manage work output and quality, against established performance standards through interpretation of quality analysis and reporting
  • Report on the achievement of business outcomes, key performance indicators, and quality assurance to manage performance
  • Proactively share knowledge and expertise, and provide assistance and mentorship to less experienced colleagues
  • Prepare and review a range of written material, including technical and corporate documentation
  • Assist with the management of finances, resources, and budget requirements and issues within the area of responsibility
  • Collaborate with a broad range of internal and external stakeholders to achieve project outcomes
  • Engage and partner with other agencies and service providers to build service delivery capability
  • Attend interagency meetings and forums to influence business outcomes and share information
  • Encourage innovation, continuous improvement, and manage and support change
  • Manage team contribution to costing process
  • Exercise delegation in accordance with legislation and guidelines

Requirements

  • Baseline AGSVA security clearance
  • Similar experience within a large and complex Government Organization
  • Having knowledge or experience with the following technologies: SAP ERP, CRM, Pega, Microfocus ALM, Jira, ECC6 SAP Success Factors, SAP Business Technology Platform, and Expense 8
  • Ability to think strategically and align operational activity accordingly
  • Ability to develop and manage a range of internal and external stakeholder relationships

Why Fujitsu?

We are an organization with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity, and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.

  • We put people first. We believe in the power of diversity to drive innovation and our Work180 accreditation, AWEI (Australian Workplace Equality Index) Gold Employer status, and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.
  • We offer tailored career paths across our global organization to support your professional and personal growth.
  • We have an excellent reputation across the region and globally.
  • We offer best-in-class reward and recognition programs, flexible work, volunteering leave, and more.
  • We live our values of aspiration, trust, and empathy, all day, every day.

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