Customer Service Team Lead

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $60,000 - $95,000

Job Overview

We are seeking a highly skilled and experienced leader to join our team as a Customer Service Manager. In this role, you will be responsible for the day-to-day running of the customer service department and front of store operations.

About the Role

  • Lead and manage a team of customer service representatives to deliver exceptional customer experiences.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Work closely with the Store Manager to achieve sales targets, cost control, and rostering requirements.

Requirements

  • Previous experience in a fast-paced customer-facing environment.
  • Proven leadership experience and ability to lead, coach, and develop a team.
  • Excellent communication and interpersonal skills.

What We Offer

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and collaborative work environment.

How to Apply

If you are a motivated and results-driven individual with a passion for delivering exceptional customer service, please submit your application.

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