Strategic Referral Partner

2 weeks ago

Melbourne, Victoria, Australia beBeeReferral Full time $90,000 - $123,456

Seeking a strategic business partner to drive referral growth across the Bupa ecosystem, connecting customers with our expanding health services offering.

About the Role

This is an exciting opportunity for a results-driven professional to build and manage strong relationships with referral partners, practice managers, store leaders, and regional managers. The successful candidate will be responsible for driving sales growth across multiple channels, managing referral targets and performance, and implementing effective referral initiatives and campaigns.

Key Responsibilities
  • Develop and execute a comprehensive referral strategy to connect more customers with Bupa's health services and drive sales growth across channels.
  • Build and maintain strong relationships with referral partners, practice managers, store leaders, and regional managers to support Bupa's connected care strategy.
  • Manage referral targets and performance, ensuring growth and engagement are achieved.
  • Implement and oversee referral initiatives, campaigns, and partner programs, ensuring effective execution and continuous improvement.
  • Develop and manage referral processes, ensuring tools and systems are up-to-date and frontline teams are supported to deliver.
  • Design and manage incentive programs to drive referrals and strengthen partner engagement.
  • Provide regular reporting, insights, and partner reviews to assess performance, identify risks, and uncover opportunities.
  • Collaborate with internal and external stakeholders to deliver customer outcomes and grow referral channels.
About You

We're looking for someone who's passionate about helping others and thrives in a fast-paced, people-focused environment. The ideal candidate will have:

  • A degree qualification or appropriate business qualifications.
  • Relationship management experience across the healthcare sector.
  • High computer literacy and intermediate experience in Microsoft Office suite.
  • Strong experience in B2B and/or B2C sales/relationship management with a demonstrated knowledge of market triggers affecting the business.
  • Demonstrated success in relationship management and driving growth outcomes with external partners.
  • The ability to make highly successful presentations to audiences of various sizes and senior positions.
  • A demonstrated record of successfully driving worksite-marketing sales plans.
  • Previous work experience in the healthcare/service-related industry, preferably in sales, business development, customer service, or management.

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