Senior Pre-sales Technical Specialist
6 days ago
Pre-sales Support Specialist
We are seeking an experienced Pre-sales Support Specialist to join our team. In this role, you will be responsible for developing pre-sales expertise and capability within our Regulatory Compliance solution line.
This is a full-time permanent position that reports into our Senior Sales Manager. You will work closely with our sales teams to provide in-depth customer needs analysis and product demonstrations.
- Provide pre-sales support to the ANZ BDM team through in-depth customer needs analysis and product demonstrations.
- Interact with customers to represent requirements and understand key customer needs and market basics.
- Review and utilize data from predefined dashboards to make decision recommendations.
- Liaise with internal business partners, e.g., sales teams, to gather and assess product needs in the marketplace.
- Provide solution and domain expertise to sales campaigns, including assisting in the technical validation phase of the sales cycle.
- Deliver online and face-to-face demonstrations of RC technology solutions to assist Business Development Managers and Relationship Managers in closing opportunities.
- Actively monitor the portfolio of the top twenty RC sales opportunities for the region.
- Maintain knowledge of industry trends associated with Regulatory Compliance portfolio.
- Provide gap analysis for clients to assist their understanding of how our product is relevant.
- Content creation with Channel Partners, including demonstration videos, webinars, and podcasts.
- Attend fortnightly sales meetings and represent the solution line.
Requirements
Key RequirementsThe successful candidate will have the following skills and experience:
- Demonstrated experience working in a risk and compliance function is highly desirable.
- Presales and client management/customer success experience is must.
- Excellent interpersonal and communication skills, including the ability to make persuasive presentations to a variety of audiences.
- Confidence in dealing with risk and compliance customers and other decision makers is essential.
- Able to maintain understanding and awareness of the risk and compliance market and LexisNexis solution offerings.
- Team player and problem solver; energetic and driven to succeed in a fast-paced, dynamic environment.
- Good knowledge of Microsoft Office tools with knowledge of GRC (Governance Risk Compliance) software will be highly desirable.
- Responsible, methodical, and organized, self-learner, and innovative.
What We Offer
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, paid parental leaves, volunteering leaves, we will help you meet your immediate responsibilities and your long-term goals.
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