Manufacturing Implementation Specialist

1 week ago


Mount Waverley, Victoria, Australia ECI Software Solutions Full time
Role Overview

In this pivotal role as a Manufacturing Implementation Specialist, you will be part of our esteemed Customer Success Team at ECI Software Solutions. As a key member, you will have the opportunity to contribute significantly to the growth and success of our Manufacturing Division.

About Us

For over three decades, ECI Software Solutions has been providing cutting-edge, cloud-based business management software and services to small and medium-sized businesses. Our divisions cater to various industries, including manufacturing, wholesale/retail distribution, building and construction, and field service. We aim to empower entrepreneurs by delivering innovative solutions that help them streamline their operations and focus on what truly matters.

Salary Range

The estimated salary for this position is around $80,000-$110,000 per annum, depending on experience and qualifications. This figure may vary based on location and other factors.

Job Responsibilities
  1. Collaborate with clients to understand their financial goals and challenges.
  2. Review current business processes and align them with best practices and requirements.
  3. Develop and document best practice recommendations for common ERP business processes across multiple manufacturing environments.
  4. Communicate effectively and build consensus with clients.
  5. Train customer implementation teams on core body of knowledge concepts and principles.
Required Skills & Qualifications
  • Strong ERP product knowledge, preferably in Macola or MAX ERP applications.
  • Minimum of 2 years' experience in support or implementation roles.
  • Ability to present complex technical concepts in a clear, concise manner.
  • Excellent organizational skills, attention to detail, and self-motivation.
Benefits

We offer a range of benefits, including competitive pay, opportunities for professional development, and an award-winning company culture. Our team values diversity, inclusion, and collaboration, making us a great place to work.

Work Environment

This role will involve approximately 50% travel to customer locations. You will be working independently with a high sense of urgency and be accessible to multiple customers.



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