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Service Engineer Team Leader

2 months ago


Clayton South, Victoria, Australia Bosch Full time
Job Title: Service Engineer Team Leader

Bosch Australia Manufacturing Solutions (BAMS) is seeking a highly motivated and experienced Service Engineer Team Leader to join our team. As a key member of our service team, you will be responsible for delivering warranty, service, spare parts, and solutions to our customers.

Key Responsibilities:
  • Lead a team of Service Engineers and Technicians to ensure timely and efficient delivery of services
  • Assist with capacity planning, performance management, and professional development of the service team
  • Ensure technical expertise in the section is developed and adjusted to meet future business requirements
  • Provide warranty services in Australia for former Power Tec and Solar products
  • Manage service requirements for BAMS warranty, services, and spare parts
  • Assist with quotation of spare parts, service, hotline, and small projects
Requirements:
  • Electrician A Grade license required
  • A degree in Engineering or equivalent technical field
  • Technically experienced in special purpose machinery design and build
  • Demonstrated SAP and basic project management experience is desirable
  • Capable of presenting sales awareness, production/service support experience is desirable
  • Desirable to have quality system and production process awareness
  • Good communication skills and ability to work well both in a team and independently
  • Must be customer-focused
  • Must have a valid Australian driving license
  • Proficient in MS Office suite
What We Offer:
  • The ability to work flexibly
  • Training and development programs to help you reach your full potential
  • 14 weeks paid (or 28 weeks at half-pay) Parental Leave for primary carer (in addition to government paid parental leave)
  • Superannuation on unpaid Parental Leave
  • The option to purchase additional annual leave
  • A wide range of Health and Wellbeing programs
  • Support and counselling services with work or personal matters through our Employee Assistance Program
  • Up to 50 weeks Income Protection for permanent employees
  • Diverse and exciting career opportunities, both local and international
  • Discounts on Bosch products and as well as products from affiliated brands

We are committed to building a sustainable, inclusive, and diverse workforce in all its forms. We value diversity in our organisation and in our recruitment activities and believe that every voice adds value. We actively pursue a recruiting strategy that works towards eliminating unconscious bias. To apply, please submit your cover letter and resume through the online application link.