Guest Experience Coordinator

6 days ago


Brisbane, Queensland, Australia Cocoon S Full time
Career Opportunities at Cocoon SDA Care
Cocoon SDA Care is a registered provider of NDIS accredited Specialist Disability Accommodation (SDA) across Australia. We offer career opportunities that focus on creating exceptional experiences for participants. Our mission is to connect participants to communities through our NDIS Platinum standard accommodation.

Cleaner - Short-Term Rentals
In this role, you will be responsible for delivering specialized cleaning services for BNB properties across Queensland. Your primary objective is to maintain a high level of cleanliness and ensure guest satisfaction, contributing to the operational efficiency and quality of our short-term rental properties.

Key Tasks
  • Perform cleaning duties for all BNB properties.
  • Replace linens, towels, and toiletries.
  • Conduct thorough inspections after guest check-outs.
  • Report maintenance issues or damages to the property manager.
  • Maintain cleaning supplies and manage inventory.
  • Evaluate properties against company standards.

Desirable Qualities
To excel in this role, you should possess good time management skills, excellent attention to detail, and be able to work independently or as part of a team.

Regulatory Requirements
A valid Driver's License is necessary. The successful candidate will also need to undergo a National Disability Insurance Scheme NDIS Worker Screening check and a Working with Children Check.

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