Digital Banking Specialist

1 week ago

Adelaide, South Australia beBeeSkill Full time $120,000 - $170,000
Job Description

We are seeking a skilled Digital Banking Specialist to join our Virtual Banking team. As a key member of our team, you will play a vital role in delivering exceptional customer experiences through digital and phone channels.

This is an exciting opportunity for you to be part of a dynamic team that is transforming the way we engage with customers. You will work closely with colleagues to ensure compliance, growth, and health of customers.

Required Skills and Qualifications
  • Good understanding of lending products, policies, and regulations
  • Extensive customer service experience
  • Excellent communication skills
  • Ability to build relationships and rapport
  • Proactive and adaptable disposition
  • Strong technical capabilities
  • Excellent organisational and time management skills
Benefits

This role involves working in a hybrid flexible work model, with a minimum of three days per week at a local corporate office. You'll have access to a range of benefits, including flexible work options, health and well-being support, and learning opportunities.

Additional Information

This position requires a strong ability to multitask, prioritize tasks, and manage time effectively. You must also possess excellent problem-solving skills and be able to work independently as well as collaboratively within a team environment.

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