Digital Workspace Support Expert

6 days ago

Brisbane, Queensland, Australia beBeecitrix Full time $90,000 - $105,000

Key Role Summary:

We are seeking an experienced Citrix Virtual Apps & Desktops Specialist to join our IT Infrastructure team. This role is ideal for a senior helpdesk or desktop support professional looking to take the next step into digital workspace technologies.

Main Responsibilities:

  • Provide expert support and troubleshooting for virtualised Citrix environments, developing expertise in centralised application delivery and virtualisation.
  • Collaborate on the operation and enhancement of Citrix infrastructure (StoreFront, NetScaler, GSLB, Citrix Cloud, ADM) in a hybrid setup.
  • Gain practical experience with Machine Creation Services (MCS), image lifecycle management, and profile administration.
  • Support end users with connection, application, and profile-related issues (FSLogix, roaming profiles).
  • Contribute to infrastructure upgrades (VDA rollouts, StoreFront updates, profile enhancements) alongside senior engineers.
  • Develop exposure to advanced Citrix features such as Federated Authentication Service (FAS) and Azure AD SAML integration.

About Our Work Environment:

You will be part of a team that values innovation, connection, and purpose. We believe in making a difference through meaningful work that supports patients and healthcare professionals.

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