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Restaurant Operations Manager

2 months ago

Townsville, Queensland, Australia Guzman y Gomez Limited Full time
Job Overview

Guzman y Gomez Limited is seeking a highly motivated and experienced Restaurant Operations Manager to join our team. As an Assistant Restaurant Manager, you will play a key role in supporting the daily management of our restaurant, leading the team through busy service periods, and driving guest satisfaction.

Key Responsibilities
  • Team Leadership: Lead and motivate a high-performing team to deliver exceptional customer service and achieve sales targets.
  • Operational Excellence: Ensure seamless restaurant operations, including inventory management, staff scheduling, and quality control.
  • Guest Experience: Foster a positive and welcoming environment for guests, responding to feedback and concerns in a timely and professional manner.
  • Training and Development: Provide coaching and guidance to team members to enhance their skills and knowledge, promoting career advancement opportunities.
Requirements
  • Leadership Experience: Proven track record of leading a team in a fast-paced, high-volume hospitality environment.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively engage with team members, guests, and management.
  • Passion for Excellence: Demonstrated passion for delivering exceptional results, driving innovation, and promoting a culture of excellence.
What We Offer
  • Competitive Compensation: Fair pay and benefits package, including free uniforms and exclusive merchandise.
  • Professional Development: Opportunities for career advancement, training, and development to enhance your leadership skills.
  • Team Environment: Collaborative and dynamic team environment, with a focus on fun, hard work, and mutual respect.
  • Recognition and Rewards: Recognition and rewards for outstanding performance, including a referral program and opportunities to win prizes.