Internal Sales Representative

3 days ago


Bayside, New York, Australia The Recruitment Alternative Full time
About the Role

We are seeking a highly motivated and proactive Internal Sales Representative to join our dedicated account management team at The Recruitment Alternative.

As an Internal Sales Representative, you will be responsible for building strong customer relationships, providing product information, and undertaking a variety of administrative support duties.

Working closely with Key Account Managers, you will be responsible for:

  • Building strong customer relationships and providing exceptional customer service
  • Providing product information and supporting sales efforts
  • Undertaking administrative support duties, including data entry and other ad hoc tasks
  • Lead generation and cold calling to identify new business opportunities

Key Responsibilities

  • Outbound calls and arrangement of meetings with Account Management team
  • Handling inbound inquiries – calls, emails, and webchat
  • Process quotations and sales orders
  • Lead generation & cold calling
  • Data entry and other administrative ad hoc duties

Requirements

  • Minimum 2 years' experience in a similar internal sales support and customer service role
  • Previous experience in processing orders in a fast-paced environment is desirable
  • Experience in calendar and booking management
  • Experience in cold calling & telemarketing to a range of different customers
  • Excellent verbal and written communication skills
  • Excellent telephone etiquette
  • Excellent customer service and interpersonal skills
  • Highly organised with the ability to prioritise and multitask
  • Strong attention to detail
  • Advanced proficiency in Microsoft office suite (Word, Excel)
  • Great team player. Ability to work autonomously and unsupervised


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