Pool Operations Coordinator
2 months ago
The Role
We are seeking a highly skilled and experienced Duty Manager to lead our leisure operations team. The successful candidate will be responsible for coordinating day-to-day activities with a focus on safety and exceptional customer service.
This role requires a strong leader who can maintain a high level of energy and enthusiasm, even in challenging situations. You will need excellent communication skills and a commitment to delivering high-quality service to our patrons.
Key responsibilities include:
- Leading a team of staff to ensure seamless day-to-day operations
- Developing and implementing strategies to improve customer satisfaction and loyalty
- Collaborating with other departments to achieve business objectives
- Ensuring compliance with OHS and public safety regulations
- Providing exceptional customer service and resolving issues promptly
Requirements:
- Strong leadership and communication skills
- Experience in a comparable role or industry
- Current First Aid and CPR certificates
- Pool Lifeguard and Operations certificates
- Ability to work a variety of shifts, including mornings, evenings, and weekends
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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