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Customer Service Representative

2 months ago

Hunters Hill, Australia Catholic Healthcare Full time
About the Role

Catholic Healthcare is seeking a highly motivated and organized Customer Care Officer to join our Home and Community Services team in Hunters Hill, NSW.

Key Responsibilities
  • Provide exceptional customer service to clients and their families
  • Manage and resolve customer complaints and issues in a timely and professional manner
  • Collaborate with the team to ensure seamless delivery of services
  • Develop and maintain strong relationships with clients, families, and internal stakeholders
Requirements
  • Experience in aged care services or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Ability to maintain confidentiality and handle sensitive information
What We Offer
  • A supportive and inclusive team environment
  • Opportunities for professional growth and development
  • Competitive salary and benefits package
  • Flexible working arrangements
About Us

Catholic Healthcare is a leading provider of aged care services in NSW and SE QLD. We are committed to delivering high-quality care and services that promote the dignity and well-being of our clients.