Senior Business Analyst
7 days ago
We are seeking a highly skilled Senior Business Analyst to join our Digital team at GTAL. This is a 12-month contract opportunity that will work closely with project managers and business stakeholders to create project visions that align with our strategic goals.
The successful candidate will be responsible for defining requirements, working with implementation partners to design, test and deliver technology solutions, and forming part of a project team delivering a large-scale transformation program of work focused on optimizing and automating processes across our firm.
Key responsibilities- Business Analysis: Work closely with business stakeholders to understand and identify business problems and opportunities for improvements in efficiency, client and people experience.
- Requirements Definition: Work closely with the Digital team and key stakeholders to identify potential technology solution options, associated cost/benefits and business impacts.
- Process Analysis: Facilitate workshops, interviews, surveys, and other methods to elicit and document business requirements, processes, and rules.
- Transformation Leadership: Lead and drive the analysis of business processes and systems capabilities, challenging the status quo, and innovating technology solutions to identify improvement, automation, and efficiency opportunities across the firm.
- Requirements Translation: Translate requirements into functional and non-functional specifications, user cases, user stories and acceptance criteria.
- Stakeholder Management: Confidently and clearly articulate business problems and solutions to executive stakeholders and facilitate strategic level discussion and decision making, whilst ensuring alignment to the scope and quality of the solution.
- Quality Assurance: Proactively ensure the quality of work being delivered by the build team is upheld - lead and participate in user acceptance testing, training and communications design and delivery, as well as sharing the responsibility of providing production support.
- Project Coordination: Collaborate with the project manager to plan, monitor, and report on the business analysis activities and deliverables.
- Mentorship: Provide guidance and support to junior business analysts and mentor them on business analysis methodologies and tools.
- Process Improvement: Work with the Digital and other Support Services teams to continually improve delivery processes, tools, and templates.
- Experience: 3 or more years overall experience in Business Analysis roles involving technology within Professional Services.
- Qualifications: Hold relevant tertiary qualification, such as Business Information Systems, Computer Science, IT, etc.
- Skills: Proven ability to conduct in-depth analysis of business needs, demonstrated deep expertise with business and data analysis methodologies, techniques, tools and template, including process re-engineering and optimisation via automation.
- Certifications: Proven ability to identify, prioritize, and implement automation opportunities by reviewing business processes and conducting benefits analysis, Lean Six Sigma and Scrum Product Owner certified.
- Domain Expertise: Deep expertise in billing and payroll projects, demonstrated deep expertise and understanding of Agile and Waterfall project methodologies.
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