Logistics Coordinator

7 days ago

Mcdougalls Hill, Australia beBeeAdministration Full time $55,000 - $65,000
Job Overview

This is a key role in ensuring smooth day-to-day operations, accuracy and efficiency. We seek a reliable and enthusiastic individual with strong communication skills, attention to detail and a passion for customer service.

As an Administration Clerk you will be responsible for answering incoming phone calls, directing inquiries, responding to emails and managing unidentified freight.

Additionally, you will assist customers with depot collections, drop-offs, repacks and damages, complete daily data entry tasks and conduct internal audits.

The successful candidate will have previous experience in administration, clerical support or customer service, good computer skills and confidence using internal systems.

Requirements
  • Previous experience in administration, clerical support or customer service (transport/logistics preferred)
  • Strong communication skills - written and verbal
  • Good computer skills and confidence using internal systems
  • A friendly, helpful attitude and a willingness to go the extra mile
Key Responsibilities:
  • Answer and direct incoming phone calls
  • Action and respond to customer service emails and Salesforce enquiries
  • Assist customers with depot collections, drop-offs, repacks, and damages
  • Investigate freight escalations and manage unidentified freight
  • Complete daily data entry, including raising consignment notes and updating internal systems
  • Scan finance copies and close driver manifests
  • Conduct internal audits and complete general admin tasks as required
Benefits
  • Monday to Friday daytime hours - enjoy your evenings and weekends
  • Supportive team environment
  • On-the-job training provided with opportunities to grow

Our company values safety, service and career development. We are driven by passion and purpose, and we never stop innovating and improving our services.

About Us

We celebrate diversity and are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future.

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