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Business Operations Manager

2 months ago

Australia The CareSide Full time
About The CareSide

The CareSide is an approved Aged Care and NDIS home care provider rapidly expanding across Australia. Our mission is to provide the highest quality of home care services at affordable prices to allow more senior and disabled Australians to live safely and independently in their homes.

Job Summary

We are seeking a highly organized and detail-oriented Business Operations Manager to join our passionate, caring, and professional team. As a key member of our team, you will be responsible for overseeing the daily operations of our local office and providing vital operational and administrative support to our homecare teams.

Key Responsibilities
  • Supervision and Management
    • Supervise local office and field staff to ensure efficient and effective operations
    • Organize management and staff meetings, including agenda items, recording staff attendance, taking minutes, and distributing key information
  • Administrative Support
    • Maintain accurate documentation of required staff credentials and compliance with regulatory bodies
    • Provide customer service and ensure client satisfaction
    • Communicate regularly with clients and staff
    • Log and respond to all feedback and complaints efficiently
  • Office Management
    • Ensure offices are maintained clean and meet safety standards
    • Maintain stationery and office supplies
    • Manage and reconcile petty cash and company credit cards
    • Manage and archive company documents
    • Oversee maintenance of office equipment
  • Staff Onboarding
    • Support the staff onboarding process, including setup of IT assets, office equipment, business cards, onboarding schedules, and orientation training
  • Office Events
    • Organize office events and activities
Requirements
  • Previous experience in a busy administration setting
  • Previous experience in human resources or a related field
  • Highly organized and detail-oriented
  • Ability to prioritize and juggle multiple responsibilities
  • Excellent communication and interpersonal skills
  • Ability to work independently and collaboratively as a professional team member
What We Offer
  • Competitive salary and benefit package
  • Flexibility in the workplace to support a healthy work-life balance
  • An inclusive and culturally safe space
  • A commitment to ongoing professional development and career advancement