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Providence Village Manager

2 months ago


Bacchus Marsh, Victoria, Australia VMCH Full time

About the Role

The Village Manager is responsible for overseeing the day-to-day operations of the village, ensuring that the lifestyle and hospitality needs of all residents are met. This includes delivering key services such as care, cleaning, gardening, and maintenance, as well as assisting with the apartment sale/resale process.

Key Responsibilities

  • Supervise village maintenance requirements, including liaising with external contractors
  • Monitor village income and expenditure in line with the annual operating and capital works budgets
  • Provide exceptional customer service to residents, families, and staff
  • Develop and implement strategies to improve resident satisfaction and experience

About You

We are seeking a highly skilled and experienced Village Manager to join our team at VMCH. Ideally, you will have a tertiary qualification in Business Administration and knowledge of the Retirement Living industry. Hospitality experience and sales skills would be highly regarded.

What We Offer

  • A competitive salary, with salary packaging benefits
  • A flexible and family-friendly work culture, with wellbeing initiatives and paid parental leave
  • Employee assistance program, including employee, manager, career, conflict, nutrition, and lifestyle assistance
  • Discounted private health insurance and discounted school holiday care support

Why VMCH?

VMCH is a leading provider of retirement living services, and we are committed to making a positive difference in the lives of older people and the community. As a Village Manager, you will have the opportunity to work with a talented team and make a real impact on the lives of our residents.