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Customer Service Representative

1 month ago

Rockhampton, Queensland, Australia Coles Full time

About the Role

As a Customer Service Agent (CSA) at Coles Supermarkets, you will be responsible for delivering customer orders to their homes safely and efficiently. This role requires you to navigate through busy streets, suburban roads, and regional areas, ensuring that you provide excellent customer service and maintain a safe driving record.

About You and Your Skills

  • A commitment to providing great customer experiences by working with enthusiasm, energy, and pace
  • An Unrestricted Australian Drivers Licence and a safe driving record
  • The confidence to safely drive and navigate through busy streets, suburban roads, and/or regional areas
  • To be active – as well as driving, you will be on your feet, lifting and carrying groceries from the van to your delivery points
  • Availability to work flexible hours across our store trading days, including early mornings, evenings, and weekends

What We Offer

At Coles Supermarkets, we value our team members and offer a range of benefits, including flexible work arrangements, additional leave, and parental leave entitlements. We are committed to creating a workplace that is safe and respectful for our team and encourage applications from people of all ages, cultures, abilities, sexual orientation, and gender identities.