Medical Service Representative

5 days ago


Ipswich, Australia Air Liquide Full time

Air Liquide Healthcare Australia is a leading provider of medical gases, homecare services, and sleep solutions.

We are seeking an experienced professional to enhance customer care and manage sleep apnea treatments at our Ipswich clinic.

This role is ideal for a dedicated individual who can deliver exceptional service in obstructive sleep apnea management.

Key Responsibilities:

  • Act as the primary point of contact for clients
  • Engage with clients through various channels, including in-person and digital communications
  • Provide guidance on CPAP equipment, setup, and ongoing maintenance requirements
  • Collaborate with healthcare professionals and service providers
  • Promote and upsell our product range and services
  • Maintain and sterilize clinic equipment
  • Maintain inventory and process clinic orders

Requirements:

  • Previous experience in a retail, healthcare, or sales environment
  • Exceptional communication skills
  • Ability to manage a clinic independently
  • Broad experience with customer service across all stages of client interaction
  • Proficiency with Google Suite applications
  • Keen interest in CPAP therapy and sleep medicine disciplines
  • Strong organizational and administrative skills

Benefits:

  • A competitive salary ranging from $80,000 to $110,000 per annum, depending on experience
  • 14 weeks paid parental leave
  • Family and social activities
  • A professional work environment focused on employee wellbeing
  • Salary Continuance Insurance
  • Full and comprehensive training provided
  • Local and global career development opportunities within Air Liquide
  • Health and wellbeing initiatives
  • Retail discount programs with over 350 retailers
  • Employee social events
  • One paid volunteering day each year


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