
Retirement Community Operations Leader
7 days ago
This leadership role involves overseeing daily operations in a retirement community, ensuring residents receive excellent customer service and have their needs addressed efficiently.
Key responsibilities include financial management, staff supervision, resident liaison, and coordination of resources and services.
- Provide strategic leadership to ensure operational excellence and deliver high-quality experiences for residents.
- Develop and implement effective strategies to enhance customer satisfaction and address any issues promptly.
- Oversee the recruitment, training, and development of staff members to support the delivery of exceptional care and support.
Requirements
- Minimum 3 years of experience in Retirement Living, Aged Care or Property Management at a supervisory or management level.
- Exceptional leadership and customer service skills with the ability to build strong relationships with residents, staff, and external partners.
- Knowledge of relevant legislation, industry standards, and best practices in retirement living.
Benefits
- Join a purpose-driven organization that values compassion and community.
- Opportunities for professional growth and development through training and education programs.
- A dynamic work environment that supports collaboration and innovation.
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