Retirement Living Community Manager

1 day ago

Margaret River, Australia Eldercare Inc Full time
Overview

Join Our Team as a Retirement Living Community Manager

Location: Western Suburbs

Type: Full Time

Eldercare's purpose is to deliver peace of mind with our care. We are a leading not-for-profit aged care provider focused on delivering exceptional care and support to older South Australians, fostering a compassionate and inclusive work environment where every team member is valued. We prioritise integrity, collaboration and continuous improvement, with strong emphasis on learning and development to support your career growth.

About the Role

Due to expansion of Eldercare's retirement living portfolio, an opportunity has arisen for an experienced Retirement Living Community Manager to join our team. Based on-site, you will provide leadership and management of all operations within a retirement living community in the western suburbs. You will create a welcoming, enriching environment where residents can thrive and enjoy their retirement years to the fullest. This is achieved through excellent customer service, prompt responses to enquiries, and addressing resident needs efficiently so they feel valued and understood.

You will oversee day-to-day operations including financial management, staff management, resident liaison and coordination of human and material resources and internal and external services providers.

Responsibilities
  • Provide leadership and management of all operations within a retirement living community in the western suburbs.
  • Deliver high-quality customer service; respond promptly to enquiries and address resident needs effectively.
  • Oversee day-to-day operations including financial management, staff management, resident liaison and coordination of resources and services.
What You Will Bring
  • Experience in Retirement Living, Aged Care or Property Management at a supervisory or management level.
  • Exceptional customer service and leadership skills.
  • Understanding of the Retirement Villages Act and the retirement living industry.
Why Choose Eldercare?
  • Be part of a purpose-driven organisation that values compassion and community.
  • Salary packaging options to increase your take-home pay.
  • A flexible and inclusive work environment.
  • Opportunities for professional development.
  • Supportive and dynamic team environment.

Eldercare encourages applicants who are committed, results-driven and passionate about delivering high-quality outcomes while modelling values of respect, accountability and connection.

For more information, please contact Narelle Milne - Employee Experience Manager at 0406 843 914 or view the Job and Person Specification here.

Required policy statements: to work for Eldercare you must hold an acceptable National Police Clearance and comply with relevant vaccination requirements as per Eldercare policy, including vaccination for seasonal influenza and COVID-19. Eldercare is Rainbow Tick accredited and supports LGBTI residents, employees and volunteers to feel included and safe. Eldercare is White Ribbon accredited to support victims of abuse. All employees are entitled to fair and equal treatment and are free from discrimination in all aspects of life with Eldercare.

Note: This job description is for information purposes and reflects the current requirements of Eldercare.


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