Financial Transaction Officer
3 weeks ago
This role is inclusive of a 25% casual loading.
As a Financial Transaction Officer in a Financial Transactions team, you will be responsible for assisting customers in a customer service based financial environment. This includes assisting with Accounts Receivable and Debt Collection. You will be located in Regency Park, SA and will be working 100% onsite full time.
The key responsibilities of this role include:
- Communicating effectively with a broad range of customers and government service providers.
- Working autonomously under general direction and using initiative and judgement to organise and manage workloads and resolve day to day issues.
- Collaborating with a team environment and contributing to a culture of teamwork and service delivery excellence.
- Analysing problems, formulating appropriate solutions and understanding new concepts and information quickly.
- Experience in an accounting or a financial transactions environment, utilising computerised accounting systems, financial management systems or financial database applications with an emphasis on debt management and/or accounts receivable.
- Experience in a contact centre or customer service environment.
The requirements for this role include:
- A minimum of 2 years' experience in customer service / finance / accounts receivable / debt collection role.
- Proficiency in MS Office.
- Excellent written and verbal communication skills.
- Strong organisational skills with the ability to multitask and prioritise work.
- Attention to detail and problem-solving skills.
- Ability to work independently and as part of a team.
- Australian Citizens must have the rights to work in Australia and be willing to undertake a Criminal History Check.
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