Tourism Operations Manager
4 weeks ago
As a key member of the SeaLink Whitsundays team, the Reservation Manager plays a pivotal role in ensuring a seamless and exceptional guest experience. This involves day-to-day leadership of a small team to manage the end-to-end reservation process effectively and efficiently.
The successful candidate will be responsible for building effective relationships with external and internal stakeholders to promote exceptional experiences and showcase the range of product offerings across the division. This role is part of the Operational Management Team and works collaboratively with all departments to ensure the ultimate guest experience and achievement of strategic and operational objectives.
About YouWe are seeking a passionate and experienced Reservations Manager with local knowledge who is enthusiastic about the quality of our products and creating exceptional guest experiences in Adventure Tourism. The ideal candidate will be achievement orientated with a commitment to coaching and developing ultimate team performance.
The successful candidate will possess excellent leadership, organizational, communication, problem-solving, and customer service skills. They will also have advanced skills in MS Office, reservation booking systems, and CRM software, as well as familiarity with online communication tools.
Requirements- Minimum 3 years' experience in a management or senior reservations role in the tourism industry.
- Experience in booking systems and CRM software (Fare Harbor desirable).
- Current driver's license.
We are requesting your resume and a cover letter explaining why you are the best person for this position. Click APPLY and fill in as much information as you can in the track record section of the application, paying close attention to each question.
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Tourism Operations Manager
4 weeks ago
Airlie Beach, Queensland, Australia SeaLink Whitsundays Full timeAbout the RoleAs a key member of our Operational Management Team, the Reservation Manager plays a pivotal role in ensuring a seamless and exceptional guest experience at SeaLink Whitsundays. This dynamic and innovative division operates tours 364 days a year, requiring agility and innovative solutions to achieve the optimum outcome for both guests and the...
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Tourism Operations Manager
4 weeks ago
Airlie Beach, Queensland, Australia SeaLink Whitsundays Full timeAbout the RoleAs a key member of our Operational Management Team, the Reservation Manager plays a pivotal role in ensuring a seamless and exceptional guest experience at SeaLink Whitsundays. This dynamic and innovative division operates tours 364 days a year, requiring agility and innovative solutions to achieve the optimum outcome for both guests and the...
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Tourism Operations Manager
4 weeks ago
Airlie Beach, Queensland, Australia SeaLink Whitsundays Full timeAbout the RoleAs a key member of the SeaLink Whitsundays team, the Reservation Manager plays a pivotal role in ensuring a seamless and exceptional guest experience. This involves day-to-day leadership of a small team to manage the end-to-end reservation process effectively and efficiently.The successful candidate will be responsible for building effective...
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