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Operations Manager

2 months ago

Pinkenba, Queensland, Australia Amazon Full time
{"title": "Operations Lead", "description": "Job Summary

Amazon Logistics is seeking an experienced Operations Lead to support the Operations Shift Manager & Delivery Station Manager in driving innovation and execution in transportation networks. As a key member of the team, you will be responsible for motivating a team of individuals to meet targets and productivity expectations in line with company goals.

Key Responsibilities

  • Support the development of a strong culture of health and safety practices and initiatives through compliance with legislation and policy.
  • Assist with daily management of department duties, including tracking attendance and workflow.
  • Carry out debriefs of all staff and ensure accurate completion of paperwork.
  • Assign work to staff as required to support workflow and daily metrics.
  • Ensure sufficient resourcing for the function, including call-outs for training needs, absence, and performance management.
  • Assist with the training of new associates to ensure they have the necessary knowledge to perform tasks.
  • Assist the Operations Shift Manager & Delivery Station Manager with tracking, trending, and reporting of Exchange Point metrics.
  • Assist with analyzing and understanding the reasons behind success and failure in meeting Exchange Point goals.
  • Track and report hours and schedules for associates.
  • Follow up and solve process-related area issues as required.
  • Ensure equipment defect reporting is completed to a high standard.

Requirements

  • Experience in warehouse operations.
  • Preferred qualifications: experience managing teams.

Amazon's Commitment to Diversity and Inclusion

Amazon is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.", "lang_code": "en-US"}