
Business ICT Innovation Specialist
1 week ago
ICT Solutions Analyst Job Description
- Identify and document business requirements for ICT-driven process improvement opportunities.
- Evaluate, implement and configure ERP, CRM and project management systems tailored to operations.
- Integrate systems to ensure seamless data flow between manufacturing, sales and administration.
- Develop and maintain reporting tools and dashboards for real-time business insights.
- Coordinate with ICT vendors and manage system implementation projects.
- Provide training and user support to staff on new systems and tools.
- Monitor ICT system performance and recommend enhancements.
Required Skills and Qualifications:
- Degree in Information Technology, Business Systems or a related field (or equivalent experience).
- Minimum 1 year of demonstrated experience in business process analysis and ICT solution implementation.
- Strong knowledge of ERP, CRM and cloud-based collaboration tools.
- Excellent communication and problem-solving skills.
- Ability to work with both technical and non-technical stakeholders.
- Understanding of cybersecurity and data protection practices.
Why this Role?
Note: This role requires a strong understanding of ICT systems and their application in business operations.
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