Care Advisor for Home Care Packages

2 days ago


St Kilda, Victoria, Australia Better Health Network Full time

About the Role

We are seeking a skilled Care Advisor to join our multidisciplinary team at Better Health Network (BHN) in delivering high-quality healthcare and support services to older adults.

Key Responsibilities

  • Develop, implement, and review care plans that meet clients' needs using a Consumer Directed Care (CDC) approach.
  • Organize and monitor brokered services with external providers.
  • Manage HCP budgets, ensuring alignment with clients' goals and current government guidelines.
  • Complete required documentation for new referrals and manage ongoing care for existing clients.
  • Maintain accurate client records, budgets, and expenditure reports.

About You

  • Qualifications in Nursing, Social Work, Allied Health, or a related field (preferred but not essential).
  • Experience in Aged Care or NDIS Case Management.
  • Knowledge of Consumer Directed Care (CDC) and Aged Care Sector Reforms.
  • Strong decision-making, problem-solving, and relationship-building skills.
  • Proficiency in relevant computer systems (e-Tools, PRODA, My Aged Care) and attention to detail.

What We Offer

  • Competitive salary and entitlements.
  • Access to salary packaging benefits.
  • Ongoing professional development opportunities.
  • Positive work-life balance with flexible work arrangements.
  • Inclusive and diverse workplace culture.

About Better Health Network

Better Health Network (BHN) is a responsive and agile community health service, providing a wide range of healthcare, social support, disability, and welfare services for all members of the community.

We are guided by our distinct service principles, which include working with people and communities to achieve their health goals, understanding the context in which people live their lives, providing friendly, affordable, and holistic services.



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