
Digital Transformation Specialist
22 hours ago
Role Overview
As a Digital Transformation Specialist, you will play a key role in leading enterprise-scale creative and marketing operations transformations using cutting-edge generative AI solutions.
In this role, you will be responsible for driving organizational change by establishing trusted advisor relationships with key customer collaborators, proactively handling customer issues, and building trust, confidence, and advocacy for the project/program team.
You will also develop comprehensive digital transformation strategies using Adobe's generative AI technologies to solve complex business challenges for enterprise customers. Additionally, you will collaborate with customer executives to define use cases, build requirements, and specifications for solution configuration and deployment.
This role requires exceptional communication skills with the ability to translate technical concepts into business outcomes for executive audiences. Strong analytical thinking with experience in quantifying business impact of technology investments is also essential.
The ideal candidate will have 4-10+ years of experience in business consulting, digital strategy, agile software development lifecycle, enterprise software, AI/ML, cloud deployments, and data integration. A passion for AI and understanding of Adobe Creative Cloud solutions are preferred.
If you thrive in start-up environments and have a product & human-centric approach, this could be the perfect opportunity for you.
Key Responsibilities:
- Drive enterprise-scale creative and marketing operations transformations using Adobe's Generative AI solutions as catalyst for organizational change.
- Establish trusted advisor relationships with key customer collaborators by demonstrating deep expertise in generative AI applications and digital strategy aligned to the customer's business and objectives.
- Proactively handle customer issues and challenges, developing mitigation strategies before they impact project success or customer happiness.
- Build trust, confidence, and advocacy for the project/program team.
- Develop comprehensive GenAI and digital transformation strategies using Adobe's generative AI technologies/first-party models and third-party models to solve complex business challenges for enterprise customers.
- Collaborate with customer executives to define use cases, build requirements and specifications for Forward Deployed Engineers and Architects, lead solution configuration and deployment, drive adoption, and ensure business value realization.
Requirements:
- 4-10+ years experience (based on level) in business consulting, digital strategy, agile pod-based software development lifecycle, enterprise software, AI/ML, cloud deployments, and data integration.
- Customer-Centricity: Always prioritizing the customer and their needs and expectations first in everything you do.
- Proven track record of leading successful digital transformation initiatives for enterprise clients in multiple industries.
- Have a product & human-centric approach – be the intersection among business, strategy, design, and technology.
- Passion for AI and understanding of Adobe Creative Cloud solutions, preferably Adobe Experience Cloud solutions.
Benefits:
- Up to 30% customer-related travel.
Adobe Equality Statement:
Adobe is an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.
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