Automotive Technical Support Expert

6 days ago

Preston, Victoria, Australia beBeeCustomer Full time $75,000 - $98,000

As a Technical Parts Specialist, you will be the first point of contact for our customers, providing accurate technical support and building strong relationships.

About Us

We offer a unique blend of quality products and personalized service, with a customer-centric culture that drives excellence in everything we do.

Key Responsibilities
  • Interpret parts to provide accurate technical support to customers
  • Process customer orders efficiently
  • Dispatch products and parts promptly
  • Promote specials and arrange buy-ins
  • Process customer credits
  • Act as the first point of contact for customers (in-person and over the phone)
  • Contribute to a culture of safety by prioritizing safety
Requirements
  • Technical knowledge of automotive parts
  • Passion for delivering exceptional customer experiences
  • Confidence in sharing expertise and communicating complex information simply
  • Innovative and collaborative approach to work
  • Solution-focused problem solver
  • Strong computer skills
  • Ability to thrive in a fast-paced environment as part of a high-performing team

This role requires physical stamina and ability to lift and move products.

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