Administrative Support Specialist

6 days ago


Campbelltown, Australia beBeeAdministration Full time $59,704 - $68,918
Job Summary

This role offers an exciting opportunity to contribute to a dedicated team supporting patient access to essential health services. As an Administration Officer, you will work closely with the Triple I Nurse Unit Manager, Clinicians, Enrolled Nurses, and a wide network of internal and external stakeholders.

You will liaise with clients, carers, service providers, and referrers across diverse cultural and socioeconomic backgrounds, coordinating care and support for clients and their networks across the community.

This is an excellent chance to make a meaningful impact in the healthcare sector, providing timely and accurate administrative support that contributes directly to better health outcomes for patients.

Main Responsibilities
  • Provide High-Quality Customer Service: Offer exceptional customer service via telephone to internal and external customers, patients, and families seeking community health services or requiring help with directing patients and families to appropriate services across Primary and Community Health.
  • Database Management: Register, create an open encounter, and discharge clients on the appropriate database using medical record number.
  • Data Entry: Enter referral forms, client medical records, and enquiries and correspondence relevant to coordinate access to services for the client.
  • Adaptability: Demonstrate ability to adapt to changing priorities, processes, and work environments.
Requirements
  • Organisational Skills: Excellent organisational and communication skills.
  • Teamwork: Ability to work effectively within a multidisciplinary team.
  • Proactive Mindset: A proactive, solutions-focused mindset with a strong commitment to service excellence.

The successful candidate will be a motivated and organised individual with excellent communication skills, able to work effectively within a multidisciplinary team and possess a proactive, solutions-focused mindset.



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