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Senior Retail Operations Executive
3 weeks ago
We are seeking an experienced and results-driven Store Manager to lead our team and drive business success.
As a key member of our leadership team, you will be responsible for managing the financial performance of the store, coaching and inspiring your team, and implementing strategies to increase sales.
With a strong focus on customer experience and safety culture, you will be expected to provide clear direction to the management team and foster strong relationships with team members, peers, customers, leaders, and business stakeholders.
Key Responsibilities- Manage the financial performance of the store to meet or exceed targets.
- Build, coach and inspire a high-performing team to achieve business objectives.
- Develop and implement strategies to increase sales, improve customer satisfaction, and reduce shrinkage and expenses.
- Provide clear direction to the management team and ensure effective deployment of plans and strategies.
- Enhance the overall customer experience for the community through proactive engagement and feedback.
- Prior experience as Store Manager in a high-volume retail environment is essential.
- Experience coaching and leading large and diverse teams, implementing business and individual development strategies is required.
- A high level of commitment to safety, always thinking customer and constantly motivating the team is necessary.
- Fostering strong relationships with team members, peers, customers, leaders, and business stakeholders is vital.
- Proven experience in budget and financial management, including wage control, is desirable.
