Hospitality Support Specialist

1 week ago

Sydney, New South Wales, Australia beBeeCustomer Full time $50,000 - $65,000

Job Overview:

We are seeking a skilled Hospitality Support Specialist to join our team at The Lane Retreat.

This role will focus on delivering exceptional customer service and support across all aspects of the business, working closely with the senior management team to ensure a positive experience for guests.

Main Responsibilities Include:

• Ensuring customer satisfaction and resolving issues to promote repeat business

• Anticipating and addressing guest needs

• Maintaining high standards of presentation in the pantry and accommodation rooms

• Providing excellent phone enquiry service to grow property visitation

• Assisting with housekeeping duties as required

Key Qualifications:

• Possessing a passion for Customer Service and Hospitality, with exceptional communication and organisational skills

• Ability to work flexible hours across the business, including peak periods

Benefits:

• Opportunity to develop your skills and knowledge in the hospitality industry

• Collaborative and dynamic work environment

Note:

Please note that this is a general job description and may be subject to change.

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