Chief Nightlife Operations Manager

5 days ago


Melbourne, Victoria, Australia Frontline Hospitality Melbourne West Full time
About the Role

We are seeking an experienced and dynamic Nightclub Manager to lead our flagship venue in Melbourne CBD. As a key member of our team, you will be responsible for driving service excellence and growth in this vibrant nightlife destination.

Key Responsibilities
  • Oversee nightly operations to ensure smooth and efficient service delivery
  • Manage and develop a dedicated team of professionals
  • Recruit, train, and evaluate team members to ensure excellent performance
  • Maintain superior customer satisfaction through exceptional service standards
  • Collaborate with events staff to coordinate and manage diverse functions and events
  • Work closely with security personnel, Victoria Police, and compliance officers to ensure safety and legal adherence
  • Ensure compliance with health and safety regulations and maintain relationships with industry regulators
  • Handle booking systems, performers, and all event logistics
  • Proactively address guest issues, complaints, and unforeseen challenges
Requirements
  • Proven experience in nightclub, hospitality, or venue management
  • Strong leadership, communication, and interpersonal skills
  • Ability to thrive in a fast-paced, high-energy environment
  • Knowledge of local licensing laws, health and safety, and food safety procedures
  • Experience in organising functions, events, and training teams
  • Current First Aid certification is essential
  • RSA is essential
Benefits
  • Competitive salary: AU$120,000 - AU$180,000 per annum
  • Opportunities for career growth within a supportive, dynamic team
  • Staff discounts and perks across our venues
  • A fun and energetic work environment

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