Aged Care Services Director

2 weeks ago


Shepparton, Victoria, Australia Mercy Aged and Community Care Ltd Full time

We are seeking a highly skilled and compassionate Service Manager to lead our team at Mercy Place Shepperton (South) in Shepperton, VIC.

As a Service Manager, you will be responsible for delivering exceptional resident-centered care and promoting a culture of positivity and safety. You will lead by example, fostering open communication and continuous improvement among your team members.

The ideal candidate will have strong HR and people management skills, including staff leadership and development, succession planning, and experience in change management in a residential aged care environment.

You will also have high-level communication and interpersonal skills, with the ability to engage residents, families, the community, and both internal and external stakeholders. Business acumen and knowledge of AN-ACC, accreditation, and expected aged care standards are also essential.

A valid Police Check and current COVID-19 certificate are required. Current AHPRA registration as a Registered Nurse is highly desirable.

This is an excellent opportunity to make a meaningful difference in people's lives and advance your career in a supportive and values-driven culture.

Key responsibilities include:

  • Liaising with stakeholders to deliver best practice operational and clinical services
  • Leading a culture that promotes positivity and safety
  • Fostering open communication and continuous improvement among team members

In return, you will enjoy a range of benefits, including:

  • A competitive salary of $115,000 - $145,000 per annum
  • Ongoing professional development and career progression opportunities
  • Generous salary packaging options
  • Access to a range of retail discounts
  • A comprehensive Employee Assistance Program and Fitness Passport

If you are a motivated and compassionate leader who is passionate about delivering exceptional care, we encourage you to apply for this exciting opportunity.



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