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Store Operations Coordinator

3 weeks ago

Bunbury, Western Australia beBeeOperational Full time $62,000 - $83,000

Job Overview

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The Operations Team Member is a vital part of our customer-facing team, reporting to the Operations Manager. This role plays a key part in delivering store operations activities in support of a sales-focused culture and profitable sales growth.

Key Responsibilities:

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  • ">
  • Deliver effective store administration in line with standard procedures, including cash handling and banking integrity.">
  • Tendering transactions efficiently and accurately.">
  • Managing systems access and data integrity.">
  • Ensuring seamless store web sales and extended warranty claims processing.">
  • Providing excellent telephone management and enquiries services.">
  • Supporting marketing and promotional activity.">
  • Contribute to financial performance through effective inventory management and controllable expenses management.">
  • Manage all sales channel fulfillment in line with established procedures.">
  • Work collaboratively as part of a team in delivering a consistent positive store and channel experience for the customer.">
  • Effectively resolve customer complaints and queries as required.">
  • Contribute to The Good Guys brand and store experience through quality merchandising, in-store marketing and presentation.">
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Qualifications and Key Competencies:

">Key Competencies for Success in This Role">
  • ">
  • Customer Focus: Does everything through the eyes of the customer.">
  • Drives Results: Consistently achieves results, even under tough circumstances.">
  • Demonstrate Self-Awareness: Uses feedback and reflection to gain insight into personal strengths and weaknesses.">
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