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IT and Communications Trainee

2 months ago


Tamworth, Australia McLean Care Full time
About the Role

The IT&C Trainee position at McLean Care offers a unique opportunity to develop skills in troubleshooting, system setup, network management, and IT project assistance. As a key member of our IT team, you will provide hands-on support across various IT functions, focusing on delivering first-level technical support, assisting in IT asset management, and contributing to the maintenance and administration of IT systems.

About You:
  • Essential qualifications include a Year 12 High School Certificate or equivalent, a current unencumbered NSW Driver's Licence, and a foundational understanding of IT systems, including hardware, software, and basic networking concepts.
  • Strong verbal and written communication skills are required, with the ability to clearly explain technical concepts to non-technical staff and work collaboratively with team members.
  • Demonstrated ability to problem solve, identify root causes, and apply practical solutions is essential.
  • Commitment to providing excellent service to internal and external users by addressing their IT concerns promptly and professionally is required.
  • Ability to manage time effectively, prioritise tasks, and maintain attention to detail when working on multiple tasks or under pressure is necessary.
  • Capacity to work effectively as part of a team, contributing to shared goals and learning from experienced colleagues is essential.
  • Strong enthusiasm for acquiring new technical skills, staying updated with emerging technologies, and adapting to evolving IT practices is required.
  • Awareness of the importance of data security, privacy, and following organisational processes related to IT&C practices is necessary.
  • Capacity for overnight travel is required.
What's in it for you:
  • Earn while you learn with a leading Not-For-Profit Aged Care Provider.
  • Salary packaging (up to $18,900 net) to increase your take home pay.
  • Access to Blue Light Card (Retail Discounts).
  • NSW Additional Public Holiday (Christmas Picnic).
  • Employee Assistance Program (EAP).
  • Free Influenza Program.
  • Access to Scholarship Programs & Professional Development.

McLean Care is passionate about creating an inclusive workplace that promotes the right to feel safe, be valued and heard. Creating a culture that celebrates the diverse voices of our people which connects us closer to our residents, clients and the communities we serve, because we believe change starts with us.

To be eligible to apply for this position you must be eligible to work in Australia, be willing to undertake a criminal record check and NDIS Check in accordance with the requirements of the Aged Care Act 1997.