IT and Communications Trainee

3 weeks ago

Tamworth, New South Wales, Australia McLean Care Full time
About the Role

The IT&C Trainee is a fantastic career opportunity to learn on the job, with opportunities for skill development in troubleshooting, system setup, network management, and IT project assistance.

You will provide hands-on support across a range of IT&C functions, with a primary focus on delivering first-level technical support, assisting in IT asset management, and contributing to the maintenance and administration of IT systems.

The IT&C Trainee will work under the direct supervision of the broader IT&C team, gaining experience in both operational and strategic aspects of IT service delivery.

About You:
  • Essential qualifications include a Year 12 High School Certificate or equivalent, a current unencumbered NSW Driver's Licence, and a foundational understanding of IT systems, including hardware, software, and basic networking concepts.
  • You must be able to perform basic troubleshooting and resolve common technical issues, as well as possess strong verbal and written communication skills to clearly explain technical concepts to non-technical staff.
  • Other essential skills include the ability to problem solve, identify root causes, and apply practical solutions, as well as a commitment to providing excellent service to internal and external users by addressing their IT concerns promptly and professionally.
  • You must also be able to manage time effectively, prioritise tasks, and maintain attention to detail when working on multiple tasks or under pressure.
  • Additionally, you must be able to work effectively as part of a team, contributing to shared goals and learning from experienced colleagues.
  • Desirable qualifications include previous exposure to IT support/helpdesk environments or customer service roles, as well as a strong interest in pursuing a career in IT&C.
What's in it for you:
  • Earn while you learn with a leading Not-For-Profit Aged Care Provider.
  • Salary packaging (up to $18,900 net) to increase your take home pay.
  • Access to Blue Light Card (Retail Discounts).
  • NSW Additional Public Holiday (Christmas Picnic).
  • Employee Assistance Program (EAP).
  • Free Influenza Program.
  • Access to Scholarship Programs & Professional Development.

McLean Care is passionate about creating an inclusive workplace that promotes the right to feel safe, be valued and heard. Creating a culture that celebrates the diverse voices of our people which connects us closer to our residents, clients and the communities we serve, because we believe change starts with us.

To be eligible to apply for this position you must be eligible to work in Australia, be willing to undertake a criminal record check and NDIS Check in accordance with the requirements of the Aged Care Act 1997.

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