
Strategic Process Analyst
6 days ago
The Business Development Specialist plays a pivotal role in driving strategic retail evolution, working at the heart of projects that shape how we operate, grow, and deliver for our customers.
This fast-paced environment requires a skilled professional who thrives in solving complex problems, translating business needs into clear insights, and mapping out current and future state processes.
Key Responsibilities:- Collaborate with stakeholders to identify and document business requirements for various strategic projects
- Conduct workshops and interviews to elicit detailed information regarding project objectives and deliverables
- Identify common issues as problems and deliver solutions that will address root cause
- Document requirements, test cases, and user documents
- Support project managers in developing project plans, timelines, and budgets
- Monitor project progress, identify potential risks, and recommend mitigation strategies
- Support user acceptance testing (UAT) to ensure project deliverables meet business requirements
- Bachelor's degree or Diploma in Business Administration, Technology, Finance, or a related field
- Strong analytical skills with proficiency in data analysis tools (e.g., Excel, SQL, Tableau)
- Exposure to enterprise retail systems (e.g. Ecommerce, POS, ERP)
- Birthday leave
- Competitive Salary
- One month paid parental leave
- Referral bonus scheme
- Training and development to evolve and shape your career
- Opportunity to progress across all areas of the business including Retail, Support Office, and Distribution Centre
- Treat yourself with attractive staff discount, usable for friends and family
- Access to Employee Assistance Program & Mental Health champions
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